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Thank you for shopping at GetSetArt. We appreciate your business and strive to provide you with creative & high-quality digital products. Please review our refund policy carefully.
1. All Sales Are Final
Due to the nature of digital downloads and digital products, all sales are final. Once you have gained access to the digital product, we cannot offer refunds or exchanges.
2. Non-Refundable Items
All digital products, including but not limited to e-books, sketch & trace, step-by-step guides, templates, and other downloadable content, are non-refundable.
3. Exceptions
In exceptional cases where the digital product is found to be defective or not as described, we may offer a replacement or a refund at our discretion. If you encounter any issues with your download, please contact our customer support within 7 days of your purchase.
4. How to Request Support
If you experience any issues with your digital download, please reach out to our customer support team. Provide your order ID, a description of the issue, and any relevant screenshots or error messages. We will respond promptly to resolve your issue.
5. Contact Us
Please contact our customer support team here if you have any questions or need further assistance.
Thank you for understanding our refund policy. We value your business and aim to provide you with the best possible experience with our digital products.
Last updated: 23rd June 2024